Human Performance Partner
Your strategy is solid. Your people are the real variable.
I partner with organisations to unlock what their leaders and teams are actually capable of, not who they were hired to be, but who they need to become. With a global network of certified coaches and facilitators, we deliver programs that stick. Across 40+ countries, in person and online.
10+ Partners
Nawal Bendefa
Human Performance Partner
PCC - ICF Certified - Master Coach in progress
40+countries - 5 continents
10 000+
Hours of facilitation, individual & team coaching
WHAT WE SOLVE
The most expensive problems aren’t in your strategy deck.
They're in the room. In the silence after a difficult meeting. In the feedback that was never given, or never really heard. In the manager who was promoted last month and has no idea what to do next. We fix what org charts can't show.
01
Brilliants experts. Broken teams.
Silos. Toxicity. Conflict that nobody names. High performers who can't carry each other, and a culture that quietly tolerates it.
02
You invest in training. Nothing sticks.
AI is reshaping every role. Your people don't know what their human value is anymore. You invest in learning, and three months later, behaviour hasn't moved.
03
New Manager. Zero preparation.
Promoted last month. Expected to lead today. No roadmap, no support, and already losing the trust of the people they used to sit beside.
Your biggest cost isn't strategy. It's brilliant people who can’t work together.
That’s exactly what we fix.
HOW WE WORK
Three ways in. One direction. Yours.
Every engagement starts with listening, not prescribing. Depending on where the pressure is : the team, the leader or the strategy, we enter through the right door. Always systemic. Always human. Always built around your reality.
01
Team Coaching.
When the team is the issue.
Systemic coaching that rebuilds trust, resets communication and creates collective identity.
In person or hybrid — from diagnosis to lasting change.
Discover how we work with teams
02
Leadership-Up©️.
When leaders need a map.
A proprietary pathway for new and emerging managers — from the expert-to-leader transition to sustainable, grounded leadership. The map I wish I'd had when I started my journey as a manager.
03
Talent development.
When the strategy isn’t landing.
HR strategy and custom programmes designed around your culture, your people's strengths — and the future your organisation is building toward. AI-integrated where relevant.
3 UTP Signature Programs
After 15 years of coaching, I kept hitting the same wall: Existing tools generated enthusiasm, not transformation. So I built my own.
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Strengths-Driven Cards for Growth & Transformation
Designed to help leverage individual and team strengths to foster cohesion, engagement, and high performance. -
Your Personalized Mirror for Self-Awareness
Me-Map© is a unique personality map A visual canvas across 9 dimensions of identity and performance. The starting point of every Leadership-Up journey. It brings together strengths, behaviours, emotional intelligence, and patterns, offering a visual representation of who you are and how you show up.
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A pathway, designed to develop leaders and teams through customised growth journeys, integrating assessments, 360° feedback, tripartite and strengths-based development.
Numbers don't tell the whole story. But they don't lie either.
6,000+ hours
of individual coaching
40+ countries
5 continents
5,000+ hours
of team coaching & facilitation
3 proprietary tools
Portfolio
Client Reviews
“…Nawal guided our managers through a learning experience that combined 1:1 coaching, team coaching and facilitation. The feedback was overwhelmingly positive — greater self-awareness, stronger communication, real behaviour change…What stood out most was her ability to tailor everything to our specific needs and translate complex concepts into actionable insights.”
Nicole Norris
T-Knife Therapeutics
"Nawal delivered a tailor-made team coaching for 15 people — well rounded and participative. We co-created the way forward together. I would recommend her to any team wanting to build positive collaboration."
Paschasie Ganga
European Women Lobby
"Nawal puts the client's best interest above everything else. ..She asks the right questions to debunk the stories we take for granted — and steers attention to what can pragmatically unlock progress"
Oana Gorbanescu
Deutsche Bank "I was sceptical about coaching — not this time. Nawal made me feel at the centre of every session. Not once did I feel part of an off-the-shelf programme…Every session was tailored to bring me one step closer to my goals."
Christopher Grojer
Pfizer
“Nawal listens attentively, asks thoughtful probing questions, and helps you arrive at your own solutions. Through our work together, I saw my strengths with greater clarity and identified meaningful areas for growth."
Yinian Qi
Square"Nawal helped me accept the situation, transfer responsibilities the right way, and keep a positive mindset during an organisational transformation. Her coaching felt safe — and got the best out of me."
Annelien van den Dungen-Tijmensen
Roche
Conference Highlights
2026 I Women in Digital | Leadership Expert | HER-LAB | SPF Economie I Adoc Talent Management
2026 I Leadership Expert I Fellowship Program I Dakhla Maroc I White Dune Canyon
2025 | Leading with AI vs EI | Future of Work | | HR Square Dubrovnik
2025 | Wellbeing at work | HR Square | Belgium
Meet the Founder
I'm Nawal Bendefa — Human Performance Partner, PCC coach, facilitator, founder of UTP Coaching Solutions.
I have more than ten years in corporate across Morocco and Switzerland before I built a coaching practice across the Philippines, South Korea, Singapore, the US and back to Switzerland for another journey. Now I’m based in Belgium en connected to the world.
I coach and facilitate in English, French and Arabic.
I build tools because the existing ones weren't enough
GET IN TOUCH
Tell me what’s not working.
I’ll tell you if we can help.
No pitch. No pressure. A real conversation. In English, French or Arabic.